At Moulton College, we are committed to providing a positive and supportive environment for all of our stakeholders. We understand that sometimes things may not go as expected, and you might have concerns or issues that need addressing. That’s why we have a clear and transparent complaint policy in place.
To enable us to deal with your query as quickly as possible please only use this form for complaints, compliments or suggestions. All other enquiries should be submitted on our general enquiry form.
Why Do We Have a Complaint Policy?
- Your Voice Matters: We believe that every member of our college community should have the opportunity to be heard. Your feedback helps us improve and ensures that we maintain high standards in all areas.
- Fair and Transparent Process: Our complaint policy ensures that all concerns are handled in a fair, consistent, and transparent manner. This means you can trust that your complaint will be taken seriously and addressed appropriately.
- Continuous Improvement: By listening to your concerns, we can identify areas where we need to improve. This helps us create a better learning and working environment for everyone.
- Support and Resolution: We aim to investigate and resolve complaints quickly and effectively.
Your feedback is invaluable in helping us create a better college experience for everyone. Thank you for being a part of our community and for helping us strive for excellence. If you have any questions or need assistance, please don’t hesitate to contact us. We’re here to help!
Please use the form below to submit your feedback. We will respond to your feedback in accordance with the timescales outlined in our Complaints Policy.
